Frequently Asked Questions

Everything you need to know about shopping at Mads Nørgaard – Copenhagen.

Where does Mads Nørgaard ship to?

We ship worldwide. Delivery times and shipping costs vary depending on your location, with standard delivery taking 2-5 business days within Europe.

What is your return policy?

We offer a 14-day return period from the day you receive your order. Items must be returned in their original condition with all tags attached.

How do I find the right size?

Each product page includes a specific size guide. Generally, our designs follow standard European sizing, but we provide detailed measurements to help you find the perfect fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and Maestro, as well as MobilePay (in Denmark), PayPal, and Klarna.

How can I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking link so you can follow your package's journey.

Are your products sustainably made?

We are committed to increasing our use of organic and recycled materials. Many of our classic items, like our 101 T-shirts, are produced in Denmark to reduce our carbon footprint.